Feedback board is a great way to gather requirements because when users see your live reply it's worth much more than bullshit like "Thanks for your opinion, your call is very important for us".
Votes and views number will show you clear what exactly your product lacks to be great. Feedbacks and comments will show you why.
When you implement what your users really want, there is no need for them to leave your product if you find a proper balance between price and value.
Users feel much more comfortable and confident being among their peers that can support and help them. They can express themselves better and give you the insights you would never get in any other way.
The board is a great wat to communicate with your users. Commenting and supporting will help you to be much closer to them, which can improve their trust in your product.
If you have the prioritized list of requirements taken from your users directly, there is no room for guesses because you have the real plan to act.
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